//
//  TicketVo.h
//  WeiShangKeProj
//
//  Created by 焱 孙 on 15/5/29.
//  Copyright (c) 2015年 visionet. All rights reserved.
//

#import <Foundation/Foundation.h>
#import "EquipmentVo.h"

@interface TicketVo : NSObject

@property(nonatomic,strong)NSString *strUserID;      //所属用户 : 客服or工程师
@property(nonatomic,strong)NSString *strLinkMan;     //联系人
@property(nonatomic,strong)NSString *strMobile;     //手机
@property(nonatomic,strong)NSString *strTelephone;     //固定电话

//------------------------------------------------------------------------------------
@property(nonatomic,strong)NSString *strID;
@property(nonatomic,strong)NSString *strTicketNum;      //工单号
@property(nonatomic,strong)NSString *strStatus;         //维修单状态
@property(nonatomic,strong)NSString *strStatusName;     //状态名称
@property(nonatomic,strong)NSString *strServiceType;     //服务类型编号 A:维修，B:新装机培训，C:日常保养，D:异常结果处理，E:维护性保养，F:其他
@property(nonatomic,strong)NSString *strServiceTypeName;     //服务类型名称
@property(nonatomic,strong)EquipmentVo *equipmentVo;      //设备信息
@property(nonatomic,strong)NSString *strDateTime;       //创建日期
@property(nonatomic,strong)NSDate *dateUpdate;  
@property(nonatomic,strong)NSString *strContent;    //工单描述

@property(nonatomic,strong)NSMutableArray *aryAttachment;    //附件列表
@property(nonatomic,strong)NSString *strServiceTime;        //预计上门时间
//-------------------------------------------------------------------------------------

@property(nonatomic,strong)NSString *strCustomerID;
@property(nonatomic,strong)NSString *strCustomerName;
@property(nonatomic,strong)NSString *strKefuID;     //最后与该客户聊天的客服
@property(nonatomic,strong)NSString *strTitle;      //工单标题


@property(nonatomic,strong)NSString *strTypeID;         //工单类型ID
@property(nonatomic,strong)NSString *strTypeName;       //工单类型名称


@property(nonatomic,strong)NSString *strSessionID;    //会话ID
@property(nonatomic)NSInteger nStatus;                  //2:处理中；4:已关闭

@property(nonatomic,strong)NSMutableArray *aryTag;
@property(nonatomic,strong)NSMutableArray *aryTrace;    //工单跟踪记录列表

@property(nonatomic,strong)NSString *strUpdateField;    //操作类型	create - 创建工单 modify - 修改（标题或正文） priorityId - 优先级调整

@property(nonatomic,strong)NSString *strSignatureImgURL;

@end
